Customer support

We’re here to help with your grocery order.

Store contact details and customer-support workflows are managed centrally so customers can receive consistent assistance across shopping, pickup and delivery experiences.

Order assistance

For questions about an existing order, keep your order number available so the store team can locate the correct order and fulfillment timeline.

Store information

Store address, contact and business-hour information is managed through the Admin Portal and can vary by shopping location.

Bulk and event requests

Use the dedicated Bulk Orders, Wedding Orders or Party Orders pages for large-volume requests so the team can prepare a structured quote.

Account help

Use the sign-in, password-reset and account pages for customer authentication, saved addresses, wishlists, grocery lists, rewards and order history.